Posted By Dr. Mallika Kapur at 14 Jun 2023
NextGen’s HospiLogix is a scalable, web based HIS, which gives digital wings to hospitals looking to bring operational efficiency. Easily implementable and very robust, HospiLogix is a world class HIS at a value price point. We embody everything that “Make in India” stands for.
Our Vision
To deliver a best-in-class HIS/EMR at a value price point to hospitals across the world.
The Inspiration
I had just resigned from my job as a Manager at Apollo Hospitals, to start a healthcare division at Aimil Ltd. It was then that I was approached by Arjun Malhotra (co-founder HCL, founder Headstrong) to take a look at this company that he had invested in, given my background in the healthcare space. This was 2008. The company was a small one, but had several unique products. They were one of the only Hospital Information System Product companies at the time that had a web-based solution, as opposed to the desktop based solutions that were predominant at the time. While the product was basic at the time, boasting only a few modules, I firmly believed that it had the potential to be a game changer. I was 28/29 years old, but I disagreed fundamentally with the existing management on the best way forward for the company. I stayed in touch, providing some consulting services, and in 2009, became a reseller for the product, after which we had a few early successes. In 2010, Aimil decided to acquire what was then a struggling company. I’ve been running NextGen ever since then.
The Disruption we Engineered
Initially, our plan was to provide a value HIS solution to 50-250 bed hospitals across India.
At the time, there was a lack of process and standardization in healthcare, and insurance penetration was very low.
To provide a solution that worked, we would need to make the solution completely configurable and quickly customizable. In doing so, we would be able to implement an HIS (Hospital Information System) very fast, regardless of process and location.
Unfortunately, the product was not up to this challenge, and implementations were taking upto 18 months, with customers being unhappy.
We took some time out to completely re-engineer the product, and build an exhaustive list of modules.
Today, thanks to the configurable nature of the product, we are able to implement hospitals in remote locations such as Somalia and Afghanistan in as little as 30 days, without having to ever visit the hospital.
Our Legacy
My uncle, Arvind Verma was a paraplegic. Notwithstanding his physical challenges, and multiple ailments, he built Aimil (NextGen’s parent company) into a 300 Crore company with offices in India and Internationally. Through all this, he never lost sight of the fact that people were key to his company – Aimil’s strength came from its committed employees and loyal customers. I believe that NextGen can become larger than Aimil is today, but only when we respect both our customers and employees, and treat them like family. NextGen is fortunate in getting the same commitment and respect from its partner companies. One of the enhancing opportunities for NextGen is being onboarded by GE Healthcare, India’s leading medical technology company as a digital healthcare partner. GE is revolutionising healthcare access in the region and working with hospitals’ existing technology solutions to drive greater efficiencies as well as add additional outcomes.
Working with the GE Healthcare Digital team led by Karan Verma (Head Digital, South Asia), I strongly believe that GE’s connected digital health ecosystem might well be the health information superhighway that powers healthcare across South Asia over the next decade. “HIS is a highly fragmented market, with many small regional players. We found that our customers spent a disproportionately high amount of time in searching for the best solution. GE Healthcare has always offered the widest range of solutions for our customers, and we took it upon ourselves to find the right HIS solution for our customers. After evaluating several solutions, we narrowed down on NextGen’s HospiLogix for 3 prime reasons.
The Need Gap we fill
Today, India is poised for unprecedented growth in Digital Healthcare.
Earlier, a hospital needed just a basic HIS, which was able to run basic hospital functions digitally.
Now, particularly in the post pandemic era, hospitals need to digitize everything. In a world, where patients and doctors are always connected to devices, there is a need to rethink how healthcare is delivered, and IT is a critical part of this journey.
Today, hospitals need partners that stay abreast of trends in healthcare, and deliver robust, stable, gold standard products that anticipate their needs. Additionally, a health IT provider needs to provide excellent 24/7 service, and constantly upgrade their products to provide the best solution.
NextGen has a 94% customer retention rate over the last 13 years (well above the industry average).
We take care of our customers, and they take care of us.
Our USPs
HospiLogix (NextGen’s HIS/ EMR solution) is:
Comprehensive (~45 modules)
Scalable (can be implemented in labs, clinics, private hospitals, large government projects)
Efficient (At one of our customers, a government hospital in Delhi, we almost doubled the number of OPD visits and lab tests done in a month, without increasing any manpower)
Excellent service (94% customer retention)
Ability and willingness to customize
We’ve done all sorts of projects over the years. This was a deliberate strategic decision. The reason behind this was to get as much on the ground experience of the market as possible.
Our projects include:
Customization, debugging and implementation of a custom code at 13 locations for a high security government organization
HIS/ EMR at an NABH accredited Government Children’s Hospital in Delhi
HIS at Indian Ports Hospitals
Development of mini-HIS for mobile health vans in Uttarakhand
Breast Cancer Screening Mobile App
Apps for menstrual hygiene and child abuse
Integration of SAP/ Oracle Financial/ mPaisa, etc
Integration of 300+ laboratory equipment
If you need to digitize your hospital, ask for HospiLogix. Any other HIS simply won’t do the trick.