Hospital Information System - HIS Buyer's guide

Hospital Information System - HIS Buyer's guide

Posted By Dr. Mallika Kapur at 01 Jan 2024

The COVID-19 pandemic has drawn much public awareness to the importance of health. While the Indian Healthcare Market was growing, it has been propelled further forward, exceeding $350 billion by 2022. This is partly driven by increasing digitization in healthcare.

In India, corporatized healthcare coexists happily with government healthcare, and there are many options between these two polar extremes.

Corporate hospital chains such as the Apollo, Fortis, Manipal, and Max groups have Chief Information Officers(CIOs), who are actively involved in managing not only the HIS but also the hospital's digital strategy. These hospitals recognize that managing information is an investment. They have large IT departments and deal with many digital health providers.

The Government of India has made a massive push towards digitization through the National Digital Health Mission(NDHM). They envisage a unique health ID for all(like the NHS), and patient data being portable across an information highway that connects with all HIS/EMR systems in India.

India has a large telemedicine network, creating public private partnership. More patients are seeking out remote consultation options, so that they can receive care faster.

With both government and private health insurance schemes prevailing In India, it has become critical to relay information to insurance  companies, so that claims can be processed.

Quality accreditation (NABH/NABL/JCI) is used as a differentiation tool by many hospitals, and this is difficult to achieve without digitization.

Healthcare in India also tends to be partly patient led, with increasing awareness of health, and individual health tracking using apps and wearables.

With this backdrop, the digitization of a hospital or a practice will become essential.

The HIS, or Hospital Management Software System, is the first building block to ensure that your hospital or clinic is digitized.

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